Meaningful Innovations | AI Solutions & Research

1. Scope

This Privacy Policy applies to all users of the Meaningful Innovations platform, whether accessed through our web interface, integrations, or other authorized channels. By using our platform, you consent to the practices described in this policy.

2. Definitions

"Personal Information" means any information that can identify an individual, such as name, email address, or IP address.
"Platform" refers to the Meaningful Innovations web application, its integrations, and affiliated services.
"User" refers to any individual who accesses or interacts with the platform.

3. Information We Collect

We collect the following types of personal information:

Account Information: Name, email address, and organizational affiliation.
Usage Data: Interactions with the platform, search queries, and page views.
Technical Data: IP address, browser type, operating system, and session identifiers.
Communication Data: Messages sent through the platform and support inquiries.
Optional Data: Event registrations, preference settings, and feedback submissions.

We do not knowingly collect sensitive personal information (e.g., health, biometric, or government ID data) unless explicitly required and disclosed.

We do not knowingly collect information from individuals under the age of 13. If we become aware that such data has been collected, we will take steps to delete it.

4. How We Use Your Information

We may use your personal information for the following purposes:

To create and manage user accounts
To deliver platform functionality and services
To provide customer support and respond to inquiries
To analyze user behavior and improve the platform
To manage event registrations and communications
To process payments (if applicable)
To send optional promotional communications (opt-out available)
To provide AI-powered features securely via third-party APIs

5. Data Hosting and Storage

Our primary infrastructure is hosted on BCNET's EduCloud, a secure cloud service located in Canada. This ensures that the core platform data remains subject to Canadian privacy protections, including the Freedom of Information and Protection of Privacy Act (R.S.B.C. 1996, c. 165).

Some features may rely on third-party services that store or process data outside of Canada. We take steps to ensure these providers maintain comparable privacy standards.

6. Third-Party Services

We integrate with the following external service providers:

MongoDB Atlas – database hosting
Vercel – frontend hosting and deployment
Pinecone – vector database for AI search
Cloudflare R2 – secure file and asset storage
OpenAI API – natural language processing and AI features

These providers are subject to their own privacy policies. We encourage users to review them:

Note on AI Features: Prompts and interactions processed by the OpenAI API are not used to train OpenAI's models and are handled securely via API.

7. Disclosure of Information

We do not sell or rent your personal information. We may disclose information in the following circumstances:

With service providers acting on our behalf to deliver platform functionality
When required by law, regulation, or court order
In the event of a corporate restructuring, merger, or acquisition (with prior notice)

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request deletion of their data, subject to legal or operational constraints.

9. Your Rights

Under applicable Canadian privacy laws, you have the right to:

Access the personal information we hold about you
Request corrections or deletions
Withdraw consent for certain types of processing
File a complaint with a relevant privacy commissioner

To exercise these rights, please contact us (see Section 13).

10. Security Measures

We implement technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. While we strive for high standards of security, no internet transmission is ever 100% secure.

11. Cookies and Tracking Technologies

Our platform may use cookies or similar technologies to enhance your experience, analyze usage, and remember preferences. Users can adjust browser settings to manage cookie behavior. If required, a cookie consent banner will be presented upon first use.

12. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, the "Effective Date" and version number will be updated. Significant changes will be communicated via email or in-platform notifications.

13. Contact Us

For questions or concerns regarding this policy or your personal information, contact:

Joshua Randall
Email: jrandall@meaningfulinnovations.org